FAQs

 


FREE Shipping On 3 Or More Bags 

Get FREE shipping when you purchase 3 or more Solebags; easy $5 flat rate on lesser orders.  Sorry, this deal cannot be combined with any other offers. Valid on standard U.S. ground shipping to U.S. delivery addresses within the 48 continental states only. Not valid for international delivery addresses or Alaska, Hawaii, U.S. territories, P.O. Boxes, and APO/FPO addresses. Additional charges apply for express shipping.  

  

Do you ship Internationally?
Yes! Pretty much everywhere. All domestic and international purchases ship by USPS priority mail. Tracking domestic orders is available as soon as products ship. Please note that on USPS First Class international packages that tracking is only available until the item reaches the US border. Also, remember your country may levy taxes, customs fees, or import duties on the purchase that you'll be responsible for. 
 


Can you expedite shipping?
If you need expedited shipping, email us as soon as you submit your order at sole@solebag.com.  Please note that it usually takes 1-2 business days for orders to process and get out the door. 

 

What's your return policy?
If you need to return or exchange your purchase, just ship back to us in unused, brand new condition within 15 days of your purchase date.  For returns, we’ll get you a refund of the original purchase, just pay for the shipping of your return.  For exchanges, just pay for the shipping of the new item plus the difference if your newly selected item is more than the original purchase.   
Shoot us an email at sole@solebag.com to get started. 

 



Special Offers & Sales
Special offer codes must be used at time of order and cannot be combined with other offers.  Sorry, we're unable to make adjustments to previous orders submitted without an offer code.  Free shipping offers apply to U.S. ground shipping within the 48 continental states only.

 

What's your favorite shoe?
Flip flops in the heat.  A pair of laceless Converse for most of the year.

 

Are you going to make other stuff?
Yep!  We're always working on new stuff.